Not sure where to start at members.calbo.org? We’ve created step-by-step guides to help you navigate the portal and complete common tasks, from setting up your account and registering for courses to managing memberships, confirming employees, and posting jobs.

Need assistance? Contact the CALBO Office at info@calbo.org or 916-457-1103. We’re happy to help.

First Time Logging In?

If you have not logged into CALBO’s new Online Portal since March 2026, you’ll need to create your account by selecting “Set Up an Account,” even if you’ve previously logged into older CALBO systems.

1. Select ”Set Up an Account” on the login screen and follow the prompts to enter your name, email address, and create your password.
2. Check your inbox for a verification email from info@calbo.org and click the link to activate your account.
3. Once your account is activated, review your profile and confirm your contact information is correct. Your information was migrated from our previous system, so you can update any details as needed.

Important: Whether you’re a longtime CALBO member, manager, supervisor, administrator, or first-time user, every user must have their own free individual account tied to their email address. Please do not share accounts or use a supervisor’s or coworker’s login. Your individual account ensures your registrations, CEUs, certificates, and course history are accurately tracked.

Do I Need My Own Account?

Yes. Whether you’re a longtime CALBO member, manager, supervisor, administrator, or first-time user, every user must create their own free individual account tied to their email address. Please do not register using a supervisor’s, coworker’s, or shared account. Shared accounts and shared logins are not supported.

Even if your organization is the CALBO member, each person needs their own login. Your individual account ensures your registrations, CEUs, certificates, and course history are accurately tracked. As long as your jurisdiction has an active CALBO membership, you’ll automatically receive member pricing when you register under your own account.

Forgot Your Password?

• Click ”Forgot Password?” on the login screen.
• Enter the email address associated with your account.
• Follow the instructions in the password reset email.

Update Your Contact Information

Need to update your email address or contact information? Log in to the CALBO Online Portal and navigate to My Profile to update your information and keep your account current.

No longer have access to the email address associated with your account? No problem! Create a new individual account using your current email address, then contact the CALBO Office. We’ll verify your information and connect your new account to your existing records and organization.

Check Your Membership Status & Renew

To check your organization’s membership status, log in to the CALBO Online Portal and navigate to My CALBO > My Membership Overview. Your current membership status will be displayed there.

If your organization needs to renew or join CALBO, look for the ”What would you like to do?” section on the same page and select the appropriate membership option to get started.

Manage Organization Employees

To keep your organization’s account accurate and up to date, building officials or the designated administrative contact is responsible for reviewing and confirming the employees connected to their organization in the CALBO portal.

Why this matters:

Verifying employees ensures:
• Staff can access member benefits and training
• Registrations and records are linked correctly
• Former employees no longer have access under your organization

Step 1: Log in to the CALBO Portal
Sign in using your administrator login credentials.

Step 2: Open Your Organization Profile
After logging in:
– Navigate to My Organization
– Select Organization Members
This page displays everyone currently linked to your organization.

Step 3: Review the Employee List
Carefully review the list of members and confirm that all employees are current.

As you review, look for:
• New employees who need to be linked
• Staff who have changed roles or emails
• Former employees who should be removed

Step 4: Approve or Remove Employees
Use the available actions to keep your roster accurate:

Approve / Keep
Confirm employees who are currently part of your organization.

Remove
Remove individuals who are no longer employed or should not be linked to your organization. Note: Removing a user does not delete their account. It simply removes the connection to your organization.

Step 5: Add New Employees (if needed)

If a staff member is not listed:
Ask them to create a portal login.
Once their account is created, you can link them to your organization.

Need to Pay an Invoice or View Your Account Activity?

The Invoices & Payments section of the CALBO Online Portal allows you to view your account activity, pay outstanding invoices, and review your organization’s billing information.

Navigate to Invoices & Payments to access:

• Account Activity – View your current balance, available credits, open invoices, and recent payments.
• Make a Payment – Pay outstanding invoices securely through the portal.
• Organization Billing – View your organization’s billing summary and account activity.

Register for a Live Webinar

When you log into the CALBO Online Portal, you are registering yourself for a live webinar.

To register:

• Log in to the CALBO Online Portal.
• Navigate to Professional Development (at the top of the page) > Browse CALBO Registrations.
• Browse the available courses or use the search bar to find a webinar by title or date.
• Select the course title to view details and complete your registration.

Need to register a coworker or a group? Registration on behalf of another attendee or group registration is coming soon. In the meantime, please contact the CALBO Office at info@calbo.org, and we’ll be happy to assist.

Register for an On Demand Course

CALBO On Demand courses are accessed through the CALBO Online Portal and the CALBO On Demand Platform at learning.calbo.org.

To get started:

1. Log in to the CALBO Online Portal.
2. Navigate to Professional Development > Browse CALBO Registrations to browse and register for an On Demand course.
3. After registering, access your course through the learning.calbo.org.

Need help? We’ve created a step-by-step guide with both visual and written instructions covering:

• Setting up your account and password
• Browsing available courses
• Registering for an On Demand course
• Accessing and beginning your course modules

Click here to view the On Demand Course Guide.

Register for Education Weeks

First Time Logging In?

Select “Set Up an Account” on the login screen and follow the prompts to get started.

IMPORTANT: All users will have their own individual account tied to their email address.

Contact the CALBO Office at 916-457-1103 if you have any difficulties.

Registering Yourself for Courses? Click Here for Guide

IMPORTANT: All users must have their own account tied to their individual email address.

➡ Don’t forget to download the PDF step-by-step guide to help you get started.

Registering a Group or Someone Else? Click Here for Guide

IMPORTANT: Each submitter and registrant must use their own account tied to their individual email address. Shared logins and generic email accounts are NOT permitted.

➡ Don’t forget to download the PDF step-by-step guide to help you get started.

After selecting your Education Week event, choose the “Group Registration” option to begin.

Agency coordinators may register multiple employees; however, each attendee must still have their own individual account and unique email address. Shared accounts and shared logins are not supported.

⚠️ IMPORTANT: Select ONE Course Per Day Only

Education Week courses are full-day courses and occur at the same time.

IMPORTANT: Registrants may enroll in only one (1) in-person or virtual course per day, per event venue.

Multiple course selections on the same day are NOT permitted.

It is the responsibility of the registration submitter AND registrant to review all confirmation emails ensuring that only ONE (1) course is selected per day, per venue. Unless CALBO is notified in written format within the event cancellation and transfer deadline, refunds, credits, or registration adjustments will NOT be issued.

Need to Make a Change?

Course and Venue Changes
Need to add courses or change your course selections? Select your venue from the list above and choose View Your Registration. From there, select Modify Registration to add courses or update your course selections.

If you need to cancel a course, transfer a registration, or make other registration changes, please contact the CALBO Office for assistance. Please note that any requested changes will be processed in accordance with the event cancellation and transfer guidelines. By submitting a cancellation/change request, registrants acknowledge and agree to abide by these policies.

Important Billing Information
Any modifications made to a registration will generate an updated registration confirmation email showing all enrolled courses and any remaining balance due. Registrants are responsible for ensuring that all registration changes have been approved by their jurisdiction or employer. If changes are made without the knowledge or approval of the registrant’s jurisdiction or employer, the registrant remains responsible for payment of any applicable fees and balances owed.

It is the responsibility of the registration submitter AND registrant to review all confirmation emails ensuring that only ONE (1) course is selected per day, per venue. Unless CALBO is notified in written format within the event cancellation and transfer deadline, refunds, credits, or registration adjustments will NOT be issued.

Post a Job on the CALBO Job Board

Please review the information below regarding login requirements, pricing, and submission details before getting started.

Accessing the Job Board

To post a job, you must log in through CALBO’s Online Portal – members.calbo.org
Important: All submitters must have a portal login in order to post. Creating an account is free and only takes a few minutes.

Once logged in, navigate to the Job Board Admin Center, under CALBO Job Board. 

From this page, you can:

• View active and expired postings
• Monitor available posting credits
• Purchase new job board packages
• Manage all job postings for your organization

Everything is managed in one central location for easy tracking.

Manage Posts

You can view all current and expired postings directly within the Job Board Admin Center. Click on any blue job title to view the full description and details of that posting.

Purchase Job Board Packages

Before submitting a new job, you must first purchase a Job Board package.

We currently offer two options:

• Single Posting – $185 per job posting
• Three Posting Package – $525 for three job postings

Once purchased, posting credits will automatically be applied to your account. You can view your remaining credits under “Available Job Postings.”

Submit a Job Posting

After purchasing a package:

• Click the blue “Post a Job” button.
• Complete the job posting form.
• Submit your listing for review.
• All submissions are reviewed and published within one business day.

Each job posting remains active for 30 days unless otherwise requested. 

Click here for the CALBO Job Board 

Need Additional Help?

Have questions or need assistance? The CALBO Office is here to help.

Office Hours: Monday through Friday, 8:30 a.m. to 5:00 p.m. PT (hours may vary due to events, administrative days, seasonal schedules, and federal holidays).

Email: info@calbo.org
Phone: 916-457-1103