Learn More about CALBO’s Newest Leadership Academy
Permit Technician Career Advancement Academy


What is the Permit Technician Career Advancement Academy?

The Academy is designed to maximize the leadership and redefine the future of counter technicians, specifically their technical and interpersonal skills, to strengthen building department operations. Each academy participant learns vital information for their building department role, including how to best use their skills to support customers and fellow staff and evaluate their professional roadmap and timeline, such as long and short-term goals. This is an active engagement program with the instructors and attendees participating in shared discussions and coursework to learn from one another while building upon network opportunities for future support.

Who is the best candidate for the Academy?

Although not required, the Academy is designed for those with a minimum of 3-5 years of counter experience and who have obtained an ICC Permit Technician certification.

When does the Academy take place?

The 2024 Academy will take place in Fall 2024 in Northern California (specific dates and location TBD). The Academy alternates between Northern California and Southern California each year.

Is the Academy in-person or virtual?

The Academy has both in-person and virtual attendance requirements. There is one in-person course that takes place in the Fall, but the other courses will take place virtually. Each applicant will be given the dates and requirements of the curriculum prior to registering. Approval by the applicant’s supervisor is required at time of registration.

What is the Academy curriculum?

Course Examples include:
Permit Technician Career Advancement: Honing Your Skills to Elevate Your Role in Providing Permit Center Services
- Navigating State Laws for Counter Operations
- Building Permit Counter Expertise: Mastering the Ability to Review Documents for Various Permits
- Building Services Excellence: Elevating Customer Experiences at the Counter
- Embracing Innovation at the Permit Counter: Mastering New Computer Systems
- Code Enforcement Essentials for Permit Technicians
- Contractor Licensing Fundamentals for Counter Technicians
- An Introduction to Zoning for Permit Technicians
Much More!

When will Academy registration be available?

Join to waitlist by emailing Lauren Valdez to receive updates! Registration and details will be available in Spring 2024.

Is certification provided to Academy graduates?

Certification is not provided as part of the academy benefits. A plaque recognizing the completion of the Academy will be provided to each participant who completes all requirements.

Interested in learning about building-safety career opportunities?

Attend to upcoming CALBO Virtual Job Fair on May 1, 2024. Click here for more information.