Permit Technician Academy

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2024 Permit Technician Career Advancement Academy Expansion
Have you considered applying?

Due to popular demand, the 2024 Permit Technician Career Advancement Academy has expanded to BOTH 2024 Education Weeks in Burlingame AND Costa Mesa.

Are you a counter technician or know a counter technician who…
- strives to excel beyond certification for career advancement?
- wants to strengthen customer service skills?
- aims to be a liaison between the public and building-safety services?
- wants to organize operations from the customer’s perspective?

IMPORTANT: Applicants who do not have the desired qualifications of years experience or certification listed in the packet are still encouraged to apply.

Want to learn more?

- Burlingame Academy is at CAPACITY! Costa Mesa Academy Only Few Spots Left!

- Costa Mesa Academy Application Deadline: Friday, August 9, 2024

- Download Costa Mesa Academy Registration Packet: CLICK HERE

- Common Academy Questions & Answers Page: CLICK HERE

Questions about the Academy?
Please contact the CALBO Office at info@calbo.org or 916-457-1103.

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Learn More about CALBO’s Newest Leadership Academy
Common Questions & Answers

What is the Permit Technician Career Advancement Academy?

The Academy is designed to maximize the leadership and redefine the future of counter technicians, specifically their technical and interpersonal skills, to strengthen building department operations. Each academy participant learns vital information for their building department role, including how to best use their skills to support customers and fellow staff and evaluate their professional roadmap and timeline, such as long and short-term goals. This is an active engagement program with the instructors and attendees participating in shared discussions and coursework to learn from one another while building upon network opportunities for future support.

Who is the best candidate for the Academy?

The Academy is designed for those with a minimum of 3-5 years of counter experience and who have obtained an ICC Permit Technician certification. But, those without these qualifications are still considered to apply.

When does the Academy take place?

The 2024 Academy will take place in Fall 2024 at the 2024 CALBO Education Week: Burlingame. The Academy alternates between Northern California and Southern California each year.

Is the Academy in-person or virtual?

The Academy has both in-person and virtual attendance requirements. There is one in-person course that takes place on Wednesday, October 2, 2024 but the other courses will take place virtually. The curriculum dates and requirements are listed in the Academy registration packet. Approval by the applicant’s supervisor is required at time of application submission.

What is the Academy course prerequisites?

The following two CALBO courses are required PRIOR to the Academy start on October 2, 2024.

If you have not attended these courses, each are available on Monday, September 30 and Tuesday, October 1, 2024 (either in-person or virtual attendance) at the Education Week: Burlingame.

– Permit Technician Career Advancement: The Core Essentials (not included in academy fee) on Monday, September 30, 2024 (can attend virtually or in-person)

– Permit Technician Career Advancement: How to Properly Screen Plans for Successful Permit Services (not included in academy fee) on Tuesday, October 1, 2024 (can attend virtually or in-person)

What is the Academy curriculum?

Course Examples include:
- Permit Technician Career Advancement: Honing Your Skills to Elevate Your Role in Providing Permit Center Services
- Navigating State Laws for Counter Operations
- Building Permit Counter Expertise: Mastering the Ability to Review Documents for Various Permits
- Building Services Excellence: Elevating Customer Experiences at the Counter
- Embracing Innovation at the Permit Counter: Mastering New Computer Systems
- Code Enforcement Essentials for Permit Technicians
- Contractor Licensing Fundamentals for Counter Technicians
- An Introduction to Zoning for Permit Technicians
- Much More!

When will Academy registration be available?

Registration and details are now available. Application deadline is Monday, July8, 2024.

Is certification provided to Academy graduates?

Certification is not provided as part of the academy benefits. A plaque recognizing the completion of the Academy will be provided to each participant who completes all requirements.

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Congratulations to the 2023-2024 CALBO Award Recipients!

It is with great pride that we announce the 2023-2024 CALBO Course Development Merit Award. Congratulations to the following content contributors of the newest leadership endeavor, Permit Technician Career Advancement Academy.

Course Development Merit Award

Permit Technician Career Advancement Academy Content and Course Developers

CALBO Training Institute launched its newest training endeavor, Permit Technician Career Advancement Academy, last year to redefine the future of counter technicians.  This groundbreaking Academy is dedicated to honing the technical and interpersonal skills of counter technicians, paving the way for stronger, more efficient building department operations and services.  With a focus on long-term career planning, this academy is not just a training ground—it’s a transformative journey towards leadership and professional growth. This new Academy owes its success to the dedication and expertise of the exceptional content contributors and visionary course developers who are honored with the 2023-2024 Course Development Merit Award.  

These individuals have contributed both their knowledge and passion into crafting curriculum that transcends traditional training.  Their commitment to excellence is evident in the depth of the topics, the richness of material, and the invaluable student support provided.  The academy extends heartfelt gratitude to these remarkable individuals who served as the Academy course developers and instructors for their invaluable contributions to the advancement of our profession through the strengthening of counter technicians.

  • Ciara Barnett, County of Los Angeles

  • Carla Campos, City of Roseville

  • Jesse De Anda, City of Pasadena

  • Shane Diller, CALBO Past President

  • Nicholas Moore, City of Glendale

  • Raj Patel, JAS Pacific

  • Sara Retmier, City of Beaumont

  • Andrew Stuffler, CSG Consultants, Inc.

  • Ron Takiguchi, JAS Pacific

  • Bridgette Williams, CSG Consultants, Inc.

  • Brad Wungluck, City of Manteca